Fulfil Glossary
Inbound Operations
Section titled “Inbound Operations”Pre-Advice
Section titled “Pre-Advice”A notification to the warehouse that a delivery is due, specifying products, quantities, requested delivery date, and target warehouse.
Pre-Advice ID
Section titled “Pre-Advice ID”An ID assigned to a processed pre-advice.
Delivery Booking
Section titled “Delivery Booking”A confirmed reservation for your shipment to be received at the warehouse. It represents an allocated slot with confirmed capacity for your goods on a specific date. Automatically created when Pre-Advice is approved.
Booking Reference
Section titled “Booking Reference”Unique identifier for your delivery booking (e.g., BOOK-12345678). Required to create an ASN.
ASN (Advanced Shipping Notice)
Section titled “ASN (Advanced Shipping Notice)”A notification to the warehouse about incoming goods for a booking slot. Details the products, quantities, vehicle information, and delivery details. Note: ASNs have two separate status types - approval status (APPROVED, REJECTED) and progress status (PENDING, ARRIVED, STARTED, FINISHED).
GIA Number
Section titled “GIA Number”Goods In Advice number - the warehouse’s reference for your ASN.
Receipt / GRN (Goods Received Note)
Section titled “Receipt / GRN (Goods Received Note)”Confirmation from the warehouse that your goods have been received and checked. Documents what was received, quantities, condition, and any issues. Note: “Receipt” is typically used in UI contexts while “GRN” is used in API contexts, but they refer to the same concept.
Partial Receipt
Section titled “Partial Receipt”Receipt issued during the receiving process for individual products. Multiple partial receipts may be sent for the same shipment. Contains no issue information. Each partial receipt has a unique receipt reference.
Final Receipt
Section titled “Final Receipt”Complete receipt issued when the entire shipment is received. Includes finalReceipt: true flag. Includes all issues identified during receiving and references all previous partial receipts. Only one final receipt per shipment.
Receipt Reference
Section titled “Receipt Reference”Unique identifier for each receipt (partial or final).
Outbound Operations
Section titled “Outbound Operations”A customer purchase containing one or more products to be fulfilled and shipped.
THG Order ID
Section titled “THG Order ID”Internal THG identifier for an order.
External Order ID
Section titled “External Order ID”Your external/client reference for an order (e.g., from your e-commerce platform).
Shipment
Section titled “Shipment”A physical package sent from a warehouse. A single order may result in multiple shipments when products are in different warehouses or require separate packaging.
Shipment ID
Section titled “Shipment ID”Unique identifier for a shipment.
Allocation
Section titled “Allocation”The process of reserving inventory for an order. Products are allocated from available stock to specific orders.
Dispatch
Section titled “Dispatch”The process of picking, packing, and shipping products from the warehouse.
Tracking ID
Section titled “Tracking ID”Courier tracking number for a shipment.
Tracking URL
Section titled “Tracking URL”Link to the courier’s tracking page for a shipment.
Dispatch Target
Section titled “Dispatch Target”Expected date and time for a shipment to be dispatched from the warehouse.
Delivery Target
Section titled “Delivery Target”Expected date and time for a shipment to be delivered to the customer.
Courier / Carrier
Section titled “Courier / Carrier”The delivery company handling shipment transportation (e.g., DHL, FedEx, Royal Mail).
Delivery Type
Section titled “Delivery Type”Type of delivery service (e.g., standard, express, next-day).
Returns Operations
Section titled “Returns Operations”Return
Section titled “Return”A product being sent back to the warehouse by a customer.
Return ID
Section titled “Return ID”Unique identifier for a return.
Return Reason
Section titled “Return Reason”The reason provided for returning the product (e.g., wrong item, damaged, changed mind).
Return Status
Section titled “Return Status”Current state of the return (Processing, Received, Completed, Cancelled).
Return Warehouse
Section titled “Return Warehouse”The warehouse designated to receive returned products.
Stock / Inventory
Section titled “Stock / Inventory”Inventory
Section titled “Inventory”The total stock of products held across all warehouses.
Available Stock
Section titled “Available Stock”Units physically in warehouse and not committed to orders. Can be allocated to new orders.
Allocated Stock
Section titled “Allocated Stock”Units reserved for specific orders but not yet picked or dispatched.
On Hand
Section titled “On Hand”Total physical units in a warehouse (Available + Allocated).
Stock Status
Section titled “Stock Status”Current availability state of a product:
- In Stock - Units available for allocation
- Low Stock - Limited units remaining
- Out of Stock - No available units
- Allocated - All units allocated to orders
Awaiting Warehouse Allocation
Section titled “Awaiting Warehouse Allocation”Orders waiting for stock to be allocated from inventory.
Awaiting Dispatch
Section titled “Awaiting Dispatch”Allocated stock waiting to be picked and dispatched.
B2B Operations
Section titled “B2B Operations”B2B Order
Section titled “B2B Order”A business-to-business order, typically involving larger quantities and scheduled deliveries.
Customer PO (Purchase Order)
Section titled “Customer PO (Purchase Order)”Customer’s purchase order number for a B2B order.
Expected Dispatch Date
Section titled “Expected Dispatch Date”The scheduled date for a B2B order to be dispatched.
Requested Dispatch Date
Section titled “Requested Dispatch Date”The date the customer requested for dispatch.
Incoterms
Section titled “Incoterms”International Commercial Terms defining delivery responsibilities:
- EXW - Ex Works: Buyer arranges all transport
- FCA - Free Carrier: Seller delivers to carrier
- DAP - Delivered at Place: Seller delivers to destination
- DDP - Delivered Duty Paid: Seller covers all costs including duties
Delivery Address
Section titled “Delivery Address”A registered address in the B2B delivery address directory.
Warehouse Operations
Section titled “Warehouse Operations”Warehouse
Section titled “Warehouse”A physical location where products are stored, picked, and shipped.
Warehouse Capacity
Section titled “Warehouse Capacity”Maximum number of units the warehouse can receive on a given date.
Capacity Check
Section titled “Capacity Check”System validation that warehouse can accommodate your shipment volume on the requested date.
HAZMAT Approval
Section titled “HAZMAT Approval”Required authorization for hazardous materials before products can be included in a Pre-Advice.
Product Information
Section titled “Product Information”SKU (Stock Keeping Unit)
Section titled “SKU (Stock Keeping Unit)”Unique identifier for each product.
THG SKU ID
Section titled “THG SKU ID”Internal THG product identifier.
Supplier SKU ID
Section titled “Supplier SKU ID”Your product identifier/SKU.
Barcode
Section titled “Barcode”Product barcode for scanning and identification.
Batch Number
Section titled “Batch Number”Manufacturing batch or lot identifier for product traceability.
Expiry Date
Section titled “Expiry Date”Date by which a product should be used or sold. Format: DD/MM/YY.
Hazmat
Section titled “Hazmat”Hazardous materials flag indicating products requiring special handling.
Stock Condition
Section titled “Stock Condition”State of received goods. Values include:
- GOOD - Products in acceptable condition
- DAMAGED - Products with damage
- HELD - Products held for inspection or approval
- TRANSFER - Products to be transferred
Issue Types
Section titled “Issue Types”Delivery Issues
Section titled “Delivery Issues”Problems related to the delivery itself:
- Unexpected delivery
- Missing or incorrect paperwork
- Incorrect labeling
- Vehicle unsafe
- Driver issues
- Health and safety concerns
Logistics Unit Issues
Section titled “Logistics Unit Issues”Problems with packaging or units:
- Pallet/carton problems
- Missing paperwork
- Labeling issues
- Health and safety concerns
Stock Issues
Section titled “Stock Issues”Problems with the products themselves:
- Damaged goods
- Product not as described
- Missing batch/expiry information
- Unsuitable packaging
- Incorrect labeling
- Health and safety concerns
Unidentified Stock Issues
Section titled “Unidentified Stock Issues”Products that cannot be identified:
- Unidentified products received
- Products not on ASN
References and Tracking
Section titled “References and Tracking”Client Reference
Section titled “Client Reference”Your internal reference for a shipment or product line. Helps track items in your own systems.
Issue Report Reference
Section titled “Issue Report Reference”Unique identifier for an issue reported during receiving.
API-Specific Terms
Section titled “API-Specific Terms”GRN Delivery Configuration
Section titled “GRN Delivery Configuration”API clients configure how they receive receipt (GRN) notifications during onboarding:
- Partial GRNs - Receive notifications progressively as products are receipted
- Final GRN Only - Receive one consolidated notification after complete receiving
- No GRNs - No push notifications, query on-demand only